In-store Digital Signage Connecting You To Your Customers & Employees
VIC DSM is a revolutionary digital signage manager
composed of hardware, software and services, that
manages and brings together automated customer
service and marketing. This is achieved through kiosks, promotions and information centers with digital displays, employee thin clients for workflow automation and even WiFi hotspots that engage your customers while they shop.
- Self-service signup and management for loyalty or any other program
- Replace and dispense customer's lost loyalty or membership cards
- Allow customers to use a tablet kiosk to view product information or place orders in any of your store departments
- Display content such as recipes, and print shopping lists that are based on customers past shopping history
- Match your customers to personalized coupons and offers, then print or load them to their loyalty card instantly while they are in your store
- Advertise events and promotions that can be updated in real-time
- Integrate with VIC CTM to send text messages
or even make a voice calls when orders are ready
to be picked up, all while the customer continues
- Provide free WiFi Internet access that presents customers with in-store promotions that can be changed instantly
- Replace costly employee facing hardware for order taking or management, even human resources portal
VIC DSM is an enterprise retail
specific digital signage solution
that provides the same customer
experience in-store as online. It
is delivered as a complete
solution with support, on-site services, controlled over the cloud and designed to grow with you as what you choose to excel in and your demands change.
The VIC DSM Kiosk is a multipurpose, ready to use,
kiosk that was designed from the ground up with
the retail market in mind. The kiosks automate
repetitive tasks, reduce costs and offer a solution to paper trails, manual entry, eliminate postage and delivery costs, and provide instant automated services. It is Linux driven, eliminating licensing costs and communicates with the DSM Controller over wired or wireless networks.
- Adapts to any customer self-service application such as loyalty enrollment and card issuance, account management, meal planning, shopping lists and coupon to card
- Comes with thermal printer to print recipes, shopping lists, receipts, tickets or any other content
- Card Dispenser to dispense loyalty and club cards with up to 3 key tags, a VIC innovation
- Instant customer identification with magnetic, barcode readers and even cameras for demographic classification and audience reporting through automated detection and recognition
- Choice of colors, screen size, branding and custom kiosk designs for a unique consumer experience that can only be found in your stores
Providing an inexpensive kiosk alternative, the Tablet Kiosk is an Android tablet app that interacts with customers in any department within your stores to take orders with easy to follow steps or just display information and promotions. It can also, as a thin client, give your employees behind the counter access to order queues placed in-store or on your web site with the ability to notify your customers when their orders are ready for pick up or even interact with them. Together with our fully customizable tablet kiosk enclosures, or used as mobile thin client, it communicates with the DSM Controller to form an enterprise solution.
- Commercial grade, fully customizable enclosures, with 9.7" tablets specifically designed with the retail market in mind to fit any space
- Select one of the many Android tablets available in the market and certified by VIC, from tabletop to wall mount or freestanding floor kiosks
- Integrated options such as thermal printer, barcode scanner, magnetic stripe and keyboard for a complete solution to any application or use of bare tablets for mobility
The VIC DSM Controller is the heart and innovation of VIC DSM, an enterprise cloud-based service that drives all of your in-store kiosks, tablets and WiFi networks at any store location. Think of it as an app store on steroids, providing exactly what your customers and employees see and interact with on kiosks and tablets in the store, in real-time. It can even drive thin clients from virtually any manufacturer so the in-store hardware choice can be yours.
- Centralized monitoring to make life simple. If a loyalty kiosk is
running low on cards or if a printer is running out of paper an employee can be notified
via text or an automated voice call
- Integration with Headquarter databases and Point-of-Sale for interactive customer data driven applications. VIC WBM, MBM for seamless customer experience and CTM for email, texting, and voice services at the kiosk
- The VIC DSM Displays are digital signage LCD displays with an integrated mini computer running Android
- The VIC Tablet Kiosk Android app and wireless, or wired networking, is available in several sizes, from 7" to 65", that display content anywhere in the store
- Managed through the same VIC DSM Controller, any content, interactive or static can be displayed and managed remotely
Easy, powerful and instant is better. This is why VIC DSM Wireless was developed - a retail store specific WiFi system that enables the wireless connection of all the Kiosks, Tablet Kiosks and Displays inside your stores without any network cabling, just a power outlet. It is a cost effective, easy to install, remote managed solution that also offers free WiFi public hotspot services to your customers anywhere in the store while showing them in-store offers.
- The most cost effective and powerful way to ensure that even when your customers connect to the Internet in your stores, your promotions are what they see first
- Available nationwide Internet access to keep the corporate network separate and ensure security compliance