Food City Launches Exciting New Technology
ABINGDON, VA (Monday, February 4, 2013) - Food City recently announced the launch of several exciting new programs designed to bring added value and convenience to their consumers. Among the newest features is their e-ValuCard Savers, which allows shoppers to electronically download manufacturers coupons from the company's website to their ValuCard.
"We are certainly excited to be able to provide our loyal customers with added savings through our new e-ValuCard Savers program. It's fast, convenient and extremely easy to use," says Steven C. Smith, Food City president and chief executive officer.
Shoppers wishing to take advantage of the program simply need to visit Food City's website at www.foodcity.com and create or log into their existing My Food City account. By clicking on the word "Coupon" from the menu, they can peruse the available offers. Their selections will be electronically tied to their ValuCard and will redeem automatically at the register, when their ValuCard is scanned and the corresponding items purchased. Customers can also view and track their coupon savings through their My Food City account.
Food City's website also offers online ordering for selected departments throughout the store. Customers can preview and order fresh floral arrangements (for delivery to businesses or pick up in-store), fruit baskets, party trays, holiday dinners, dessert cakes, character sheet cakes and custom sheet cakes. Their orders will be ready for pick-up at the indicated Food City location on the specified date/time.
"This is the first phase of our on-line ordering program," says Smith. "We are working with our provider to develop additional features and capabilities to further enhance and improve upon our product, as well as add some complementing elements, such as mobile phone applications."
Food City partnered with VIC (www.vic.com), headquartered in Knoxville, TN to develop the online ordering solution. Many of the components were completely customized for the retail grocery chain, from the screens viewed by customers when placing orders, to the kiosk software utilized by in-store associates to view them.
Headquartered in Abingdon, Virginia, K-VA-T Food Stores operates 104 retail food outlets throughout the tri-state regions of Southeast Kentucky, Southwest Virginia and Northeast Tennessee.
VIC releases the first all-in-one cross-channel interaction platform
June 1, 2012 - VIC releases the first all-in-one cross-channel interaction platform that transforms the web and mobile exposure into customer engagement tools, bridges the gap between print and web, provides a simple multi-channel way to communicate with customers, and manages a geographically dispersed digital signage network . all under one umbrella . with an uninterrupted experience throughout all exposure methods between a company and its clients.
What does this mean? VIC converged the multi-screen exposure everybody companies interact with has - constantly evolving with technology. Customers and partners go to web sites through computers, tablets and smartphones, call or email, visit locations and in other words are exposed to an organization in so many different ways. There is an inherited expectation for everything to work together providing the same experience and satisfaction no matter what the exposure medium is and the new VIC platform and its managers (WBM, PTM, MBM, CTM and DSM) were developed exactly with this in mind . to manage and enhance all aspects of communication a company has with customers and partners from both marketing and customer service perspectives while reducing costs, increasing profits and increase customer loyalty and satisfaction.
- The NGA Show
The Mirage Hotel
Las Vegas, Nevada
February 10-13, 2013
Brochure about VIC